Stream Studio > FAQs > Microphone & Audio

Stream Studio supports built-in computer microphones and USB-connected microphones that are recognised by your computer and available to your browser.

If you are using a wireless microphone, make sure the receiver is connected to the computer and powered on before launching Stream Studio. This gives the computer time to detect the device and load the required drivers before Stream Studio is opened.

For the best results, use a microphone that provides clear and consistent audio and, where possible, has a physical mute control.

Important: Stream Studio must be enabled on your account before access is available. Please speak with your RE Software representative to have this feature enabled.

Once enabled, you can access Stream Studio after logging in by clicking the Grid Icon located in the top right corner of the webpage, then selecting Stream Studio.

You can also access Stream Studio directly from the Multi-Lot Auction Overview page.