Timed Auction Alerts Explained
How Auctions Live keeps bidders, agents and auctioneers updated
Timed auctions allow bidders to place bids online within a set time frame. The information below explains how timing, pauses and extensions work so bidders and agents can participate with confidence.
Please be advised:
- The auction start and end time may change.
- The auction may be paused or resumed at the auctioneer’s discretion.
For your confidence, when a timed auction is paused and then resumed, the countdown timer will reset as follows:
- The auction will resume with at least 3 minutes remaining if the auction is paused for under 2 minutes.
- The auction will resume with at least 15 minutes remaining if the auction is paused for over 2 minutes.
Whenever a bid is placed within the last 3 minutes of the auction, the timer will be extended so that there are always at least 3 minutes remaining. This gives all bidders a fair opportunity to respond before the auction closes.
Timed Auction Notifications Explained
Throughout a timed auction, Auctions Live automatically sends a range of communications to selling agents, auctioneers and bidders. These notifications are designed to keep everyone informed in real time and ensure that no critical updates are missed.
Notifications can relate to changes in auction details, bidder activity and system events. This helps you monitor changes, manage registrations and track bids without needing to manually watch every detail.
Triggered Communication Matrix
The triggered communication matrix outlines each notification that Auctions Live sends during a timed auction, including who receives it and through which channels. Use this matrix to understand exactly how and when information is shared with selling agents, auctioneers and bidders.
| Notification Name | Roles Notified | Channels | Trigger Condition |
|---|---|---|---|
| Auction Time Updated | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any auction date or time is changed |
| Reserve Price Changed | Selling Agent, Auctioneer | Email and Push Notification | Whenever any auction’s reserve price changes [Note: does not disclose reserve amount] |
| Timed Auction Min Bid Increment Changed | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any TIMED auction’s minimum bid increment is changed |
| Timed Auction Starting Bid Amount Changed | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any TIMED auction’s starting bid amount is changed |
| Timed Auction End In 60 Minutes | Selling Agent, Auctioneer, Bidder | Email and Push Notification | 60 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
| Timed Auction End In 15 Minutes | Selling Agent, Auctioneer, Bidder | Email and Push Notification | 15 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
| Timed Auction End In 3 Minutes | Selling Agent, Auctioneer | Email and Push Notification | 3 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
| Timed Auction Online Bidding Not Open | Selling Agent, Auctioneer | Email and Push Notification | 2 minutes after a TIMED auction’s “Auction Start Date Time” if online bidding is still offline |
| New Bidder Pre-Registered | Selling Agent | Email and Push Notification | Whenever a new bidder pre-registers for an auction |
| Timed Auction New Bid Placed | Selling Agent | Email and Push Notification | Whenever a new bid has been manually or automatically accepted on a TIMED auction |
| Timed Auction Status Changed | Selling Agent | Email and Push Notification | Whenever the status changes to any non-sold value on a TIMED auction |
| Status Changed To Sold | Selling Agent | Email and Push Notification | Whenever the status changes to sold on ANY auction |
| New Bidder Approved | Auctioneer | Email and Push Notification | Whenever a bidder is approved to bid on ANY auction |
| Timed Auction New Online Bid Placed | Auctioneer | Email and Push Notification | Whenever a new online bid is placed on a TIMED auction with “Auto Accept” disabled |
| Timed Auction Online Bid Auto Accepted | Auctioneer | Email and Push Notification | Whenever a new online bid has been placed and automatically accepted on a TIMED auction with “Auto Accept” enabled |
| Timed Auction Status Changed | Auctioneer | Email and Push Notification | Whenever the auction status changes on a TIMED auction |
| Auctions Starting Tomorrow | Bidder | Email and Push Notification | Scheduled to send at 9:00 AM AEST to all bidders with auctions the next day |
| Bidder Registration Updated | Bidder | Email and Push Notification | Whenever a bidder’s registration gets approved or declined for ALL auctions |
| Online Bidding Started | Bidder | Email and Push Notification | The first time online bidding is opened on the start date of the auction, after the “Auction Date Time" for ALL auctions |
| Auction Status Changed | Bidder | Email and Push Notification | Whenever the status changes |
| Timed Auction On The Market | Bidder | Email and Push Notification | Whenever a TIMED auction becomes “On The Market” |
| Timed Auction Paused Resumed | Bidder | Email and Push Notification | Whenever a TIMED auction becomes paused or resumed |
| Timed Auction New Bid Placed | Bidder | Email and Push Notification | Whenever a new bid is placed from any other bidder on a TIMED auction |
| Timed Auction Online Bid Updated | Bidder | Email and Push Notification | Whenever the user’s bid gets accepted or declined on a TIMED auction |
Posted 10th April, 2025