Quick Reference > Phone Bidding via an Agency Representative

The Phone Bidding via a Representative setting allows your organisation to offer phone bidding through an agency representative as a bidding method during bidder registration.

Steps to Enable Phone Bidding via an Agency Representative

Step 1: Log in to the PC Console.

Step 2: Click the Gear icon in the top right corner.

Step 3: From the left hand menu, select Settings.

Step 4: Under Bidder Registration, select the General tab.

Step 5: Locate the Allow/Disallow Phone Bidding via a Representative setting.

Step 6: Select Allow. This enables phone bidding via an agency representative as an available bidding method during bidder registration.

Step 7: A confirmation message will appear advising that an Office Admin, Office User, or Selling Agent can be assigned as a representative, provided their profile includes a first name, last name, email address, and phone number.

Step 8: If required, click here within the confirmation message to view your users and verify that their profile information is complete.

Step 9: Click OK to close the confirmation message.

Step 10: Click Update to save your changes.

Important Note

Only users with the Office Admin, Office User, or Selling Agent role can be assigned as phone bidding representatives. Their profile must include a first name, last name, email address, and phone number.

Each representative can only be assigned to one registered buyer per auction.