Quick Reference > Phone Bidding via an Agency Representative

Once Phone Bidding via a Representative has been enabled in System Settings, you can turn the feature on for individual upcoming auction listings. This allows eligible buyers registering for that auction to select phone bidding through an agency representative as their preferred bidding method.

Steps to Enable Phone Bidding via an Agency Representative for a Listing

Step 1: Log in to the PC Console and navigate to your Auctions Live Dashboard.

Step 2: From the left hand menu, select All Upcoming.

Step 3: Select the Assigned tab.

Step 4: Locate the relevant property and click Edit.

Step 5: Locate the Phone Bidding via a Representative setting.

Step 6: Enable Phone Bidding via a Representative. This makes the phone bidding option available to eligible buyers registering for this auction.

Step 7: Click Update to save your changes.

Important Note

Phone Bidding via a Representative can only be enabled for Onsite or Multi Lot properties.

Once enabled for the listing, buyers can select Phone Bidding via an Agency Representative as their preferred bidding method during bidder registration.

After an agency representative has been assigned to the buyer, the buyer will automatically receive an email containing the representative's name and contact details. The email will also confirm that the representative will place bids on the buyer's behalf during the live auction.