Integrations

To enable RE Software to access your Rex account, you must add api.rex@auctionslive.com as a new user within your Rex CRM. This is required for integrating your auction listings with Auctions Live.

Note: This email address has been granted Free user slots, so it will not affect your user limits in Rex.

Steps to Add a New User in Rex

Step 1: From the left-hand side menu in Rex, go to Settings and under the Other section, click Users & Security.

Step 2: Click the + button at the top left of the user list.

Step 3: Enter the email address: api.rex@auctionslive.com

Step 4: Ensure the option add the user without inviting them is not selected.

Step 5: Use the following name details:

• First Name: AuctionsLIVE
• Last Name: API

Important Note

Rex integration may take up to 72 hours to activate.

Special Note

To ensure your auction properties are imported into Auctions Live, the authority_type field in Rex must be set to Auction.

If the authority_type is set to other options (such as Exclusive), those properties will not be auto-imported, and you will need to manually import them using their Property ID from Rex.

If you experience any issues, please contact your RE Software Account Representative for support.