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Knowledge Hub
Auctions Live User Guides
- Getting Started
- Integrations
-
Onsite Auctions
- Onsite Auctions > General
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Onsite Auctions > Pre-Auction
- Electronic Bidder Registration
- Manually Adding a Property for an Onsite Auction
- Importing Auction Properties from your CRM or Real Estate Portal
- Assigning & Publishing an Onsite Auction
- Create a Live Stream Key for Onsite Auctions
- Edit Property Details in Auctions Live
- Manage Property Photos in Auctions Live
- Associate Agent Role
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Onsite Auctions > Agents
- Pre-register Bidders via PC Console
- Manually Adding a Bidder via the PC Console
- Editing Pre-Registered Bidder Details via the PC Console
- Editing Approved Bidder Details via the PC Console
- How to Add Associate Agents to Listings
- Pre-Registered Bidders via the Mobile Console App
- Managing Bidders via the Mobile Console App
- Manually Adding Bidders via the Mobile Console App
- Accessing the Interested Parties Form via the Mobile Console App
- Access Auction Overview via the Mobile Console App
- Broadcasting Your Onsite Auction
- Accessing the Electronic Scriber via the Mobile Console App
- Accessing the Auctioneer Online Bids Controller via the Mobile Console App
- Access Quick Stats in the Mobile Console App
- Onsite Auctions > Post-Auction
- Onsite Auctions > Frequently Asked Questions
- In-Room Auctions
- Virtual Auctions
- Timed Auctions
- Auctioneers Booking Platform
- System Setting
Understanding the Associate Role
What Is the Associate Role and What Does It Do?
The Associate Role has been designed to support internal collaboration within real estate agencies. It enables team members such as Personal Assistants (PAs) or Executive Assistants (EAs) to assist a lead selling agent with listing management—without their details being shown publicly.
What Can an Associate Do?
- Assist with bidder registration.
- Scribe and support the agent during live auctions.
- Access property listings with their existing user login (as long as they belong to the same agency).
Where Are Associates Hidden From?
Although they have access to assist internally, associate details are never displayed in any public-facing areas, including:
- Hosted Website Widgets
- In-Room Presentation Displays
- Bidder Registration Pages
- Bidder Mobile App
- Order of Sale Board and PDFs
- Any other marketing materials
This feature is purely for operational efficiency and ensures your team can collaborate behind the scenes without altering your public branding or messaging.
Posted 10th April, 2025