General

  • RE Software Acceptable Use & API Policy

RE Software Acceptable Use & API Policy

Last Updated: 24th October 2025
  1. Introduction

    1. This Acceptable Use Policy sets out the rules governing:

      1. the use of the website www.auctionslive.com, and the service available on that website (the "Service"); and

      2. the transmission, storage and processing of content by you, or by any person on your behalf, using the Service ("Content").

    2. References in this Policy to "you" are to any Company for the Service and any individual user of the Service (and "your" should be construed accordingly); and references in this Policy to "us" are to identify provider (and "we" and "our" should be construed accordingly).

    3. By using the Service, you agree to the rules set out in this Policy.

    4. We will ask for your express agreement to the terms of this Policy before you upload or submit any Content or otherwise use the Service.

    5. You warrant that you have authority to use the Service.

  2. General Usage Rules

    1. You must not use the Service in any way that causes, or may cause, damage to the Service or impairment of the availability or accessibility of the Service.

    2. You must not use the Service:

      1. in any way that is unlawful, illegal, fraudulent, deceptive or harmful; or

      2. in connection with any unlawful, illegal, fraudulent, deceptive or harmful purpose or activity.

    3. You must ensure that all Content complies with the provisions of this Policy.

  3. Unlawful Content

    1. Content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

    2. Content, and the use of Content by us in any manner licensed or otherwise authorised by you, must not:

      1. be maliciously false;

      2. be obscene or indecent;

      3. infringe any copyright, database right, trade mark right, design right, right in passing off, or other intellectual property right;

      4. infringe any right of confidence, right of privacy or right under the Privacy Act 1988 (Cth) being an Act in Australia;

      5. constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;

      6. be in contempt of any court, or in breach of any court order;

      7. constitute a breach of racial or religious hatred or discrimination legislation;

      8. be blasphemous;

      9. constitute a breach of legislation in any country or territory; or

      10. constitute a breach of any contractual obligation owed to any person.

    3. You must ensure that Content is not and has never been the subject of any threatened or actual legal proceedings or other similar complaint.

  4. Graphic Material

    1. Content must be appropriate for all persons who have access to or are likely to access the Content in question, and in particular for minors.

    2. Content must not depict violence in an explicit, graphic or gratuitous manner.

    3. Content must not be pornographic or sexually explicit.

  5. Factual Accuracy

    1. Content must not be untrue, false, inaccurate or misleading.

    2. The content provided for the advertised sale must consist of factual statements that are accurate. Additionally, any opinions expressed in the content regarding the sale must be reasonable, sincerely held, and supported by a clear basis.

  6. Negligent Advice

    1. Content must not consist of or contain any legal, financial, investment, taxation, accountancy, medical or other professional advice, and you must not use the Service to provide any legal, financial, investment, taxation, accountancy, medical or other professional advisory services.

    2. Content must not consist of or contain any advice, instructions or other information that may be acted upon and could, if acted upon, cause death, illness or personal injury, damage to property, or any other loss or damage.

  7. Etiquette

    1. Content must be appropriate, and accord with generally accepted standards of etiquette and behaviour on the internet.

    2. Content must not be offensive, deceptive, threatening, abusive, harassing, menacing, hateful, discriminatory or inflammatory.

    3. You must not use the Service to send any hostile communication or any communication intended to insult, including such communications directed at a particular person or group of people.

    4. You must not use the Service for the purpose of deliberately upsetting or offending others.

    5. You must ensure that Content does not duplicate other content available through the Service.

    6. You must ensure that Content is appropriately categorised.

    7. You should use appropriate and informative titles for all Content.

    8. You must at all times be courteous and polite to other users of the Service.

  8. Marketing and Spam

    1. Content must not constitute or contain spam, and you must not use the Service to store or transmit spam - which for these purposes shall include all unlawful marketing communications and unsolicited commercial communications.

    2. You must not send any spam or other marketing communications to any person using any email address or other contact details made available through the Service or that you find using the Service.

    3. You must not use the Service to promote, host or operate any chain letters, Ponzi schemes, pyramid schemes, matrix programs, multi-level marketing schemes, "get rich quick" schemes or similar letters, schemes or programs.

    4. You must not use the Service in any way which is liable to result in the blacklisting of any of our IP addresses.

  9. Regulated Businesses

    1. You must not use the Service for any purpose relating to gambling, gaming, betting, lotteries, or any gambling-related activity.

    2. You must not use the Service for any purpose relating to the offering for sale, sale or distribution of drugs or pharmaceuticals.

    3. You must not use the Service for any purpose relating to the offering for sale, sale or distribution of illegal weapons.

  10. Monitoring

    11. You acknowledge that we may actively monitor the Content and the use of the Service.

  11. Data Mining

    12. You must not conduct any systematic or automated data scraping, data mining, data extraction or data harvesting, or other systematic or automated data collection activity, by means of or in relation to the Service.

  12. Hyperlinks

    13. You must not link to any material using or by means of the Service that would, if it were made available through the Service, breach the provisions of this Policy.

  13. Harmful Software

    1. The Content must not contain or consist of, and you must not promote, distribute or execute by means of the Service, any viruses, worms, spyware, adware or other harmful or malicious software, programs, routines, applications or technologies.

    2. The Content must not contain or consist of, and you must not promote, distribute or execute by means of the Service, any software, programs, routines, applications or technologies that will or may have a material negative effect upon the performance of a computer or introduce material security risks to a computer.

  14. Third Party API and XML Services

    1. The Provider uses third party application programming interfaces (APIs) and extensible markup language (XML) feeds.

    2. The Provider is not responsible for, and cannot guarantee the proper performance of, the third party APIs and XML feeds that it utilises. You subsequently acknowledge and agree to hold the Company harmless from and against any and all claims or losses, howsoever arising, in relation to the use of the APIs and XML feeds.

    3. The Provider makes use of, but is not restricted to, the following Services:

      1. YouTube API

        1. The Google Privacy Policy can be found at https://www.google.com/policies/privacy.

        2. YouTube’s Terms of Service can be found at https://www.youtube.com/t/terms.

        3. By using Our services and Our Website, you agree to the Google Privacy Policy and YouTube’s Terms of Service.

        4. By using our YouTube integration, the Company acknowledges that it must use a YouTube account enabled and approved for live streaming and live stream embedding.

      2. Google API

        1. The Provider uses Google API Services including but not limited to Google Calendar and Google Analytics, while maintaining a rigorous adherence to Google's API Services User Data Policy which can be found at https://developers.google.com/terms/api-services-user-data-policy. This commitment is aimed at safeguarding user data privacy and security.

        2. By using Our services or visiting Our website, you implicitly agree to be bound by Google's API Services User Data Policy, emphasising our dedication to protecting data.

        3. Where the Provider accesses or uses data from Google API Services, in addition to Our procedure for deleting stored data, You can revoke Our access to Your data via the Google security settings page at https://security.google.com/settings/security/permissions.

      3. OneSpan Sign API

        1. The Provider offers an eSIGN service, which is seamlessly integrated into its Digital Solutions (the eSIGN service). The Company acknowledges that this electronic document signing service is powered by OneSpan Sign.

        2. It is the responsibility of the Company to ensure that electronic contract signing is legally recognised within the specific jurisdiction (Country, State, Territory, or Province) where it is intended for use.

        3. The Provider explicitly disclaims any responsibility and does not provide warranties regarding the use of this service. By opting to utilise this service, the Company agrees to abide by OneSpan's Terms and its Associated Schedules, accessible at https://www.onespan.com/master-terms-and-schedules.

        4. For additional details regarding the integration, please refer to https://auctionslive.com/auctionslive-solutions/expansion-packs/contract-signing.

        5. The Company hereby indemnifies the Provider for any loss, damage or claim that may arise as a result of the use of the eSIGN service by the Company.

      4. Real Time Agent (RTA) API

        1. The Provider allows mutual clients of Real Time Agent | Agent Solutions powered by Domain to integrate their service with Auctions Live Digital Auction Solution.

        2. By integrating the service, the Company agrees and acknowledges that the Provider does not assume any risk or responsibility for the transfer of data or successful completion of the Contract of Sale.

        3. For additional details regarding the integration, data, and responsibility process, please refer to the following link: https://auctionslive.com/auctionslive-solutions/rta-integration.

      5. Customer Relationship Management (CRM) and Multiple Listing Service (MLS) APIs

        1. The Provider offers the capability for third-party integration with Real Estate-based CRM systems through APIs and XML feeds.

        2. The Provider offers the capability for third-party integration with MLS systems through APIs.

        3. The Company acknowledges and agrees that the Provider does not provide any warranties and assumes no responsibility for the utilisation of these APIs and XML feeds.

      6. Zoom API

        1. The Zoom Privacy Statement can be found at https://explore.zoom.us/en/privacy/.

        2. Zoom’s Terms of Use can be found at https://explore.zoom.us/en/legal/zoom-api-license-and-tou/.

        3. By using Our services and Our Website, you agree to Zoom’s Privacy Statement and Zoom’s Terms of Use.

        4. By using our Zoom integration, the Company acknowledges that it must use a paid Zoom subscription.

      7. Facebook/Meta API

        1. The Meta Privacy Policy can be found at https://www.facebook.com/privacy/policy/.

        2. Meta’s Terms can be found at https://developers.facebook.com/terms/dfc_platform_terms/.

        3. By using Our services and Our Website, you agree to Meta’s Privacy Policy and Meta’s Terms.

        4. By using our Facebook/Meta integration, the Company acknowledges that, as of June 10, 2024, it must use a Facebook account enabled for live streaming that is at least 60 days old and has at least 100 followers.

Advanced Digital Auction Solutions

For Real Estate Agencies, Auction Houses, and Independent Auctioneers