Getting Started

The Associate feature allows agencies to assign internal assistants such as Personal Assistants (PAs) or Executive Assistants (EAs) to help manage a listing. These associates can assist with bidder registration and auction scribing. Their details will not be displayed on any public-facing interface.

Steps to Enable the Associate Role Feature

Step 1: Log in to the PC Console.

Step 2: Click the Gear icon in the top-right corner.

Step 3: From the System Settings page, select the Advanced tab.

Step 4: Scroll down to the System Defaults section and locate the Selling Agent Associate feature option.

Step 5: Click Enable to turn this feature on.

Step 6: Scroll up or down and click Update. A confirmation message will appear.

Important Note

This setting is not available for Corporate or Auction House account types.

Steps to Manage Associate Email Notifications

Step 1: After enabling the feature, scroll down to the Notification Settings section and locate the Associate Selling Agent Email Notifications option.

Step 2: Select the number of Associates you wish to notify (default is one). Choose None to disable notifications.

Step 3: Scroll up or down and click Update. A confirmation message will appear.

Tip

This notification setting only works if the Associate feature is enabled. It allows you to choose how many associate agents receive bidder registration notifications.