Vendor Reserve Letter Process
How vendors complete and submit their digital reserve letter
Understanding the Vendor Reserve Letter Process
Once the Request Reserve Letter button has been selected, an email will be sent to the Primary Vendor.
This email will contain a secure link for the Primary Vendor to click. Once selected, they will be redirected to a secure page where they can request a One-Time Password (OTP).
After requesting the OTP, it will be sent to their nominated email address. They will need to enter this code into the form to proceed.
Once verified, the Primary Vendor will gain access to the digital reserve letter. Here, they can:
- Enter the Reserve Price
- Set a Suggested Vendor Bid Amount if enabled by the agency
After completing the form, the Primary Vendor can submit the reserve letter for processing.
If there are additional vendors linked to the property, they will receive their own email once the primary submission has been made. They will then follow a similar process to review and confirm the submitted information.
All entries, submissions, and time stamps are securely digitally recorded for audit and compliance purposes.
Posted 2nd August, 2025