Site Terms

  • Site Terms
  1. Definitions

    1. In this Agreement, except to the extent expressly provided otherwise:
    2. "API" means Application Programming Interface.

      "RE Software" means RE Software Pty Ltd and any related bodies corporate.

      "Provider" means RE Software Pty Ltd trading as Auctions Live and any related bodies corporate.

      "Company" means the company subscribed to the RE Software services.

      "Our(s)/Us" means the Provider.

      "Relevant Jurisdiction" has the meaning as that in the Timed Auction Process.

      "SaaS" means Software as a Service.

      "Terms" means these Terms and Conditions.

      "We/Us" means RE Software and the owner of the Website.

      "Website" means and includes but is not limited to any sub-domains, mobile sites, apps and APIs.

      "You/Your" means the viewer of the Website and/or the owner of the IP address accessing the Website.

  2. Agreement

    1. In accessing and using this Website, You are deemed to have read and agreed to these Terms. These Terms and our Privacy Policy form the basis on which You may access and use our Website.
    2. We may modify these Terms and use of our Website at any time without notice. You should therefore review these Terms regularly. Your continued use of this service indicates your acceptance of any amended Terms and Conditions.
    3. Any changes to the Terms will be retrospective and effective as and when they are live.
    4. There are separate terms and conditions applicable to our SaaS products and these Terms do not apply to those. It is therefore your responsibility to ensure that you have read and adhere to all terms and conditions of RE Software.
    5. These Terms have been created to protect the content, intellectual property, copyright and integrity of RE Software.
    6. These Terms are binding between You and RE Software.
    7. These terms are to be adhered to irrespective of whether You subscribe to any of products or services of RE Software, and are additional to separate terms and conditions associated with those products and services.
    8. In agreeing to these terms, you also agree to be bound by the Privacy Policy, any applicable terms and conditions applicable to the Relevant Jurisdiction, the Timed Auction Process and the Service Level Agreement. You further agree to be bound by any applicable pricing schedules should you enter into a further written agreement with RE Software.
    9. In further agreement with these terms, you acknowledge and agree that by using this Website, we may retain your personal information and store it in accordance with our Privacy Policy. You further acknowledge that in some States, Territories and Countries, there is a requirement to retain personal information associated with the bidding on property for a various periods. Our company policy is to therefore retain this information for a maximum duration of seven (7) years. Should you register to bid using RE Software, you acknowledge and agree that your personal information will be retained for the purposes of record keeping in accordance with company policy and relevant legislation.
    10. If any of these terms are illegal or unenforceable, those terms (to the extent they become illegal or unenforceable), are severed from these terms and conditions whilst all other terms remain in force.
  3. Systems

    1. The systems of RE Software are monitored via an internal auditing system which are date stamped and captures the users IP address. Any other information and details available for tracking is also captured.
    2. Any misuse of RE Software’s systems, Website, facilities and serves may lead to civil action or criminal prosecution by RE Software.
    3. By accessing the Website, you agree:
      1. That the information on this Website is provided on an “as-is” basis and You are only permitted to view the content of the Website for the purpose and understanding of RE Software as a company and the products and services RE Software provides; and
      2. To only download content that the Website allows You to download which are made available via links to PDF files only; and
      3. To not hold RE Software liable to You, or anyone else, for any loss or damage (including without limitation loss of profits, revenue or business, indirect, consequential, special or incidental loss or damage), howsoever liability arises, or might arise, if it were not for this clause. This exclusion does not apply to anything the law prohibits as excluding liability; and
      4. To indemnify RE Software for any loss suffered, or liability incurred, due to any information provided by RE Software that is not, or that you believe is not, accurate, up to date or complete, or is otherwise misleading. RE Software endeavours to ensure all information provided on the Website is accurate.
  4. Content

    1. In this clause 4, ‘Content’ means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code.
    2. Content includes but is not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content.
    3. Any and all Content contained on the Website is owned, controlled or licensed by or to RE Software and is protected by a trade dress, copyright, trademark laws and various other intellectual property rights and competition laws.
    4. You may not create a link to any page of the Website without RE Software’s express written consent. In circumstances where you do create a link to the Website without approval, you do so at your own risk and any and all exclusions and limitations set out in these Terms will apply to your use of the Website by linking to it.
    5. Except as expressly provided in these Terms, no part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, communicated to the public or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise without the express written consent of RE Software.
    6. All rights not expressly granted herein are fully reserved by advertises, licensors and RE Software.
  5. Monitoring

    1. We monitor users’ movement of the Website and gather broad demographic information for aggregate use.
    2. We us IP addresses to administer the Website.
    3. We acknowledge that IP addresses are not linked to personally identifiable information however, this does not exclude RE Software from using any and all resources to obtain Your personal details for legal purposes.
    4. RE Software’s servers automatically log standard access information including but not limited to browser type, access times, open mail, URL requested and referral URL. This information is stored for the purposes of system administration, detecting usage patterns and troubleshooting.
    5. RE Software monitors Your use on the Website including if You are using any tracking or downloading software on the Website without RE Software’s knowledge.
    6. RE Software only permits tracking by recognised search engine companies only.
    7. Should You breach this clause, RE Software may view Your actions as theft, industrial espionage, economic espionage or corporate espionage and You agree to be liable to RE Software Pty Ltd for a minimum of five million dollars (AUD) enforceable by legal action.
    8. In circumstances where there has been a supply of any information to third party companies other than Yourself, RE Software will view Your actions as theft, industrial espionage, economic espionage or corporate espionage and unless You can provide a reasonable explanation for Your actions that We deem acceptable, You agree to be liable to Us as per clause 5(g).
    9. RE Software will, as permitted by these terms, obtain Your personal or company details to proceed with any legal action required. If the IP address from which the offense has originated is owned by a company or entity then the actions are deemed to be authorised by that company or entity and the company or entity including its Directors (under personal guarantee) accept full responsibility for the monetary liability.
  6. Restrictions on use of Website

    1. You agree that You will not:
      1. Use any automated device, software, process or means to access, retrieve, scrape or index the Website or any Content on the Website, or attempt to inject URL strings which are an attempt to access the Website illegally; or
      2. Undertake any action that will impose a burden or make excessive traffic demands on RE Software’s infrastructure that We deem, in our sole discretion, to be unreasonable or disproportionate site usage; or
      3. Use or index any content or data on the Website for purposes of:
        1. Constructing a replica of the Website; or
        2. Competing with RE Software in a manner that We have not specifically authorised; or
        3. Use the Website or any Content from the Website in any manner which is, in RE Software’s sole discretion, not reasonable and/or not for the purpose for which it is made available; or
        4. Act in violation of any Term or other condition posed by Us; or
        5. Reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade or in any way exploit the Website or any Content, except as expressly authorised by RE Software; or
        6. Transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature to the Website or RE Software’s clients.
    2. Some areas of the Website are restricted and any unauthorised access to those areas will be subject to prosecution and liabilities in accordance with these Terms.
  7. Cookies

    We may use cookies to enable Us to retrieve user details for each visit. Cookies are used in some areas of the Website to enable its functionality and ease of use for those people visiting.

  8. Advertising

    The inclusion of advertisements, pointers and hyper links to other web sites operated by third parties are not under the control or the responsibility of RE Software. A display of advertising does not imply an endorsement or recommendation by RE Software.

  9. Reservation of rights

    We reserve the right to exercise whatever means We deem necessary to prevent unauthorised access to the Website. This includes but is not limited to implementing specialised technology, reporting Your conduct to the appropriate legal authorities or commencing legal action.

  10. Third Party API and XML Services

    1. The Provider uses third party application programming interfaces (APIs) and extensible markup language (XML) feeds.
    2. The Provider is not responsible for, and cannot guarantee the proper performance of, the third party APIs and XML feeds that it utilises. You subsequently acknowledge and agree to hold the Company harmless from and against any and all claims or losses, howsoever arising, in relation to the use of the APIs and XML feeds.
    3. The Provider makes use of, but is not restricted to, the following Services:
      1. YouTube API
        1. The Google Privacy Policy can be found at
        2. YouTube’s Terms of Service can be found at
        3. By using Our services and Our Website, you agree to the Google Privacy Policy and YouTube’s Terms of Service.
        4. By using our YouTube integration, the Company acknowledges that it must use a YouTube account enabled and approved for live streaming and live stream embedding.
      2. Google API
        1. The Provider uses Google API Services including but not limited to Google Calendar and Google Analytics, while maintaining a rigorous adherence to Google's API Services User Data Policy which can be found at This commitment is aimed at safeguarding user data privacy and security.
        2. By using Our services or visiting Our website, you implicitly agree to be bound by Google's API Services User Data Policy, emphasising our dedication to protecting data.
        3. Where the Provider accesses or uses data from Google API Services, in addition to Our procedure for deleting stored data, You can revoke Our access to Your data via the Google security settings page at
      3. OneSpan Sign API
        1. The Provider offers an eSIGN service, which is seamlessly integrated into its Digital Auction Solution (the eSIGN service). The Company acknowledges that this electronic document signing service is powered by OneSpan Sign.
        2. It is the responsibility of the Company to ensure that electronic contract signing is legally recognised within the specific jurisdiction (Country, State, Territory, or Province) where it is intended for use.
        3. The Provider explicitly disclaims any responsibility and does not provide warranties regarding the use of this service. By opting to utilise this service, the Company agrees to abide by OneSpan's Terms and its Associated Schedules, accessible at
        4. For additional details regarding the integration, please refer to
        5. The Company hereby indemnifies the Provider for any loss, damage or claim that may arise as a result of the use of the eSIGN service by the Company.
      4. Real Time Agent (RTA) API
        1. The Provider allows mutual clients of Real Time Agent | Agent Solutions powered by Domain to integrate their service with Auctions Live Digital Auction Solution.
        2. By integrating the service, the Company agrees and acknowledges that the Provider does not assume any risk or responsibility for the transfer of data or successful completion of the Contract of Sale.
        3. For additional details regarding the integration, data, and responsibility process, please refer to the following link:
      5. Customer Relationship Management (CRM) and Multiple Listing Service (MLS) APIs
        1. The Provider offers the capability for third-party integration with Real Estate-based CRM systems through APIs and XML feeds.
        2. The Provider offers the capability for third-party integration with MLS systems through APIs.
        3. The Company acknowledges and agrees that the Provider does not provide any warranties and assumes no responsibility for the utilisation of these APIs and XML feeds.
      6. Zoom API
        1. The Zoom Privacy Statement can be found at
        2. Zoom’s Terms of Use can be found at
        3. By using Our services and Our Website, you agree to Zoom’s Privacy Statement and Zoom’s Terms of Use.
        4. By using our Zoom integration, the Company acknowledges that it must use a paid Zoom subscription.
      7. Facebook/Meta API
        1. The Meta Privacy Policy can be found at
        2. Meta’s Terms can be found at
        3. By using Our services and Our Website, you agree to Meta’s Privacy Policy and Meta’s Terms.
        4. By using our Facebook/Meta integration, the Company acknowledges that, as of June 10, 2024, it must use a Facebook account enabled for live streaming that is at least 60 days old and has at least 100 followers.

Advanced Digital Auction Solutions

For Real Estate Agencies, Auction Houses and Independent Auctioneers