How to Upgrade Your Offers Live Plan
Understand listing limits, upgrade timing and your commitment
As your office takes on more sales campaigns, you may need more properties Live on Offers Live at the same time. Understanding your plan limit helps you organise upcoming campaigns and request an upgrade before you need the additional capacity.
How Offers Live Plan Limits Work
Every real estate office with an active RE Software Agreement dated on or after 1 October 2026 can have one Live listing on Offers Live at no additional cost. Paid plans provide capacity for:
- ●Up to 5 concurrent Live listings per office.
- ●Up to 25 concurrent Live listings per office.
- ●Unlimited concurrent Live listings per office.
Concurrent means Live at the same time. These are total plan limits, rather than additional listings on top of your included listing.
Your limit is not a monthly listing allowance. For example, an office on the 5-listing plan can have five campaigns Live together. Once one is completed and is no longer Live, another campaign can take its place.
When Should You Upgrade?
An upgrade may be appropriate when your office needs more campaigns Live at the same time than its current plan allows.
If you reach your limit, review whether any finished campaigns still need to be marked as complete. If all current Live campaigns remain active, contact your RE Software representative to discuss a higher plan and its pricing.
The 12-Month Commitment
Upgrading commits your office to the new plan for a minimum of 12 months from the agreed effective date.
You can upgrade again during this period if your office needs more capacity. Downgrades are not permitted during the commitment period.
Notice and Effective Dates
Upgrade requests require at least 24 hours' notice and are subject to our review and approval. The agreed effective date must be a business day, excluding weekends and public holidays.
Your new plan and increased Live campaign limit apply from the start of the agreed effective date. Submitting a request does not immediately increase your capacity, so allow time for review and confirmation before scheduling additional campaigns to go Live.
Choose your plan around how many campaigns your office needs Live together. Planning ahead gives your team time to arrange the right capacity before the next campaign starts.
Posted 4th November, 2026