Knowledge Hub
Offers Live User Guides
- Offers Live General Settings
- Offers Live Frequently Asked Questions
- Offers Live Agent Listing URL
- Managing Offers in Offers Live
- Offers Live in the Mobile Console App
- Managing Listings in Offers Live
- Wording and Terminology in Offers Live
- Offers Live Public URLs
- Offer Campaign Templates in Offers Live
- Vendor Features and Functions in Offers Live
- Offers Live Sample Campaign Templates
Accepting an Offer in Offers Live
How to accept offers and notify buyers in a few simple steps
When a vendor decides to proceed with a buyer’s offer, the selling agent can formally accept it within Offers Live. Depending on the campaign settings, this may update the property’s campaign status and notify all buyers that the vendor has chosen to move forward with an offer.
Steps to Accept an Offer
Step 1: Log in and go to your Offers Live Dashboard.
Step 2: Click All under Campaigns from the left-hand menu.
Step 3: Locate the property and click the View icon.
Step 4: Click the Offers tab at the top of the page.
Step 5: Locate the offer you want to accept and click the View icon.
Step 6: On the right-hand side, you'll see Offer Actions.
Step 7: From the dropdown menu, select Accept.
Step 8: Review and update any relevant Deposit Type if available (e.g. Percentage, Due Date).
Step 9: Select Yes or No to indicate whether you want to restrict vendors from declining the offer after it has been accepted.
Step 10: Click the green Accept button to confirm.
What Happens Next?
The offer status will update to Accepted or Accept in Principle.
Notifications will be sent to both the buyer and the agent.
Posted 19th July, 2025