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Timed Auction Notifications Explained
How Auctions Live keeps agents, bidders, and auctioneers in sync
Throughout a timed auction, Auctions Live automatically sends out a range of communications to Selling Agents, Auctioneers, and Bidders. These notifications are designed to keep everyone informed in real-time and ensure that no critical updates are missed. Below is a complete list of the event-triggered messages our platform sends, along with who receives them and through which channels.
These alerts are designed to support transparency, efficiency, and engagement throughout the auction process - whether you're monitoring changes, managing registrations, or tracking bids.
Triggered Communication Matrix
Notification Name | Roles Notified | Channels | Trigger Condition |
---|---|---|---|
Auction Time Updated | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any auction date or time is changed |
Reserve Price Changed | Selling Agent, Auctioneer | Email and Push Notification | Whenever any auction’s reserve price changes [Note: does not disclose reserve amount] |
Timed Auction Min Bid Increment Changed | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any TIMED auction’s minimum bid increment is changed |
Timed Auction Starting Bid Amount Changed | Selling Agent, Auctioneer, Bidder | Email and Push Notification | Whenever any TIMED auction’s starting bid amount is changed |
Timed Auction End In 60 Minutes | Selling Agent, Auctioneer, Bidder | Email and Push Notification | 60 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
Timed Auction End In 15 Minutes | Selling Agent, Auctioneer, Bidder | Email and Push Notification | 15 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
Timed Auction End In 3 Minutes | Selling Agent, Auctioneer | Email and Push Notification | 3 minutes before the “Auction End Date Time” of a TIMED auction that has “Automatically Sell/Pass In” enabled |
Timed Auction Online Bidding Not Open | Selling Agent, Auctioneer | Email and Push Notification | 2 minutes after a TIMED auction’s “Auction Start Date Time” if online bidding is still offline |
New Bidder Pre-Registered | Selling Agent | Email and Push Notification | Whenever a new bidder pre-registers for an auction |
Timed Auction New Bid Placed | Selling Agent | Email and Push Notification | Whenever a new bid has been manually or automatically accepted on a TIMED auction |
Timed Auction Status Changed | Selling Agent | Email and Push Notification | Whenever the status changes to any non-sold value on a TIMED auction |
Status Changed To Sold | Selling Agent | Email and Push Notification | Whenever the status changes to sold on ANY auction |
New Bidder Approved | Auctioneer | Email and Push Notification | Whenever a bidder is approved to bid on ANY auction |
Timed Auction New Online Bid Placed | Auctioneer | Email and Push Notification | Whenever a new online bid is placed on a TIMED auction with “Auto Accept” disabled |
Timed Auction Online Bid Auto Accepted | Auctioneer | Email and Push Notification | Whenever a new online bid has been placed and automatically accepted on a TIMED auction with “Auto Accept” enabled |
Timed Auction Status Changed | Auctioneer | Email and Push Notification | Whenever the auction status changes on a TIMED auction |
Auctions Starting Tomorrow | Bidder | Email and Push Notification | Scheduled to send at 9:00 AM AEST to all bidders with auctions the next day |
Bidder Registration Updated | Bidder | Email and Push Notification | Whenever a bidder’s registration gets approved or declined for ALL auctions |
Online Bidding Started | Bidder | Email and Push Notification | The first time online bidding is opened on the start date of the auction, after the “Auction Date Time" for ALL auctions |
Auction Status Changed | Bidder | Email and Push Notification | Whenever the status changes |
Timed Auction On The Market | Bidder | Email and Push Notification | Whenever a TIMED auction becomes “On The Market” |
Timed Auction Paused Resumed | Bidder | Email and Push Notification | Whenever a TIMED auction becomes paused or resumed |
Timed Auction New Bid Placed | Bidder | Email and Push Notification | Whenever a new bid is placed from any other bidder on a TIMED auction |
Timed Auction Online Bid Updated | Bidder | Email and Push Notification | Whenever the user’s bid gets accepted or declined on a TIMED auction |
Posted 1 week ago