Buyer Support Centre


Helpful answers and insights and step-by-step guidance for buyers.

How long is my information retained once I create a Bid Buy Profile?

When you register to bid at auction or submit an offer through Offers Live, a Bid Buy Profile is created to manage your participation securely.

Your profile information may be retained for up to seven years. This retention period supports compliance with auction legislation and regulatory requirements across different states and countries, where agencies may be audited and required to provide bidder or offer registration records.

Your information is stored securely and is not shared with non-government third parties or used for unrelated marketing purposes. For further details, please refer to the Buyer Terms & Conditions, which you were required to acknowledge before creating your profile.


Disclaimer

All information contained within the Frequently Asked Questions is general information, advice, recommendations and answers.

The information does not take into account the particular needs and circumstances of individuals and companies, or legislation governing auctions of various countries and states.

Before listing or selling your property at auction you may wish to seek independent professional advice.

Every effort is made to provide information that is accurate. However, the information contained within the Frequently Asked Questions are subject to change at any time.

RE Software Pty Ltd gives no assurance or warranty that information is current and takes no responsibility for any information provided.


Posted 28th February, 2025

Advanced Digital Auction Solutions

For Real Estate Agencies, Auction Houses, and Independent Auctioneers