Buyer Support Centre


Helpful answers and insights and step-by-step guidance for buyers.

Can I delete or deactivate my Bid Buy Profile?

You can deactivate your Bid Buy Profile through your account settings; however, deletion is not immediately available.

This is because bidder and offer records need to be retained to comply with auction legislation and regulatory requirements across different states and countries.

If you would like to request access or further information about your stored data, you should refer to the RE Software Privacy Policy.


Disclaimer

All information contained within the Frequently Asked Questions is general information, advice, recommendations and answers.

The information does not take into account the particular needs and circumstances of individuals and companies, or legislation governing auctions of various countries and states.

Before listing or selling your property at auction you may wish to seek independent professional advice.

Every effort is made to provide information that is accurate. However, the information contained within the Frequently Asked Questions are subject to change at any time.

RE Software Pty Ltd gives no assurance or warranty that information is current and takes no responsibility for any information provided.


Posted 28th February, 2026

Advanced Digital Auction Solutions

For Real Estate Agencies, Auction Houses, and Independent Auctioneers